We strive to ensure customer satisfaction with all our products. If you are unsatisfied with your purchase or received a defective item, please contact us at info@mtlcraftcocktails.com within 14 days of receiving your order.
- Eligibility for Refunds:
- Products must be unused and in their original packaging.
- Refund requests must be made within 14 days of delivery.
- Refunds may be issued if the customer is not satisfied with the product.
- Process:
- Email us with your order details and reason for the refund.
- Once approved, refunds will be processed within 1-3 business days.
- Shipping Costs:
- Shipping costs are non-refundable.
- Customers are responsible for return shipping unless the product was defective or the wrong item was sent.
For further inquiries, contact us at info@mtlcraftcocktails.com.